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Checkout is handled securely by Shopify. Your card statement will show Zyra Ltd (Colorado), the legal entity behind the RisenGem brand. RisenGem orders are paid in two Shopify Checkout steps—deposit at order, then balance after we confirm production with you; the amount on this screen is your deposit (or balance, if you opened this page from a balance email). Total time from completed deposit to insured delivery is typically about 10–12 weeks—see Orders, shipping & refunds.